We stand behind our products and believe in customer satisfaction and service, so with all domestic web or telesales returns we offer free return shipping. If you are not 100% satisfied with your product, you can return or exchange your order within 90 days from the date of receipt. See specific product exclusions and disclaimers below.


Return by Mail

If you purchased directly from us either online at, iperfectclothvipr or by phone from our Customer Care team, and you are within the 90 day return policy, then you may also opt to set-up a return by mail.

Simply email with your order number and request an iperfectclothvipr Return Authorization Number which will be used to track your return.

Alternatively, you can call iperfectclothvipr Customer Care at (800) 403-7449 for your iperfectclothvipr Return Authorization Number.

We will email you complete instructions together with a pre-paid bar-coded iperfectclothvipr Identification Return Label and ask that you attach it to the outside of your package.

Securely package item(s) in original packaging, including documentation, manuals, warranty information, registration, etc. Returns that do not meet these conditions may be subject to a restocking fee.

We are not responsible for lost or damage packages.

Refunds are made to the original method of payment used for your original sales order usually within 10 business days of package receipt.

We will email you again to confirm when the credit has been sent electronically to your gift card or credit card. Please allow 48-hours for funds to post to your card.